Important Information
Policies
To help make your stay at DoubleTree By Hilton Libertyville Mundelein in Mundelein as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
Check-in begins at 3:00 PM, check-out is at noon, the hotel is smoke-free and pet-friendly rooms carry an additional fee.
Check-In Policy
Check-in begins at 3:00 PM. Early arrival may be requested, but room access depends on availability and housekeeping progress.
Check-Out Policy
Check-out is required by 12:00 PM. Late departure may be available according to occupancy and reservation conditions, and an additional charge may apply.
Minimum Check-In Age
The minimum age required for the primary registered guest is not clearly confirmed in the current published hotel information. Guests under 21 should verify the requirement before completing a reservation.
Identification Policy
A valid government-issued photo ID is generally required at check-in. The identification should match the name listed on the reservation.
Payment Policy
A valid payment card may be required to guarantee the room and cover accommodation, dining and incidental charges. Accepted payment types and authorization procedures depend on the reservation conditions.
Incidental Deposit Policy
A temporary incidental authorization may be placed on the registered guest’s payment card at arrival. The amount and release schedule should be reviewed with the final booking terms.
Cancellation Policy
Cancellation and prepayment conditions vary by room category, travel dates and selected rate. Flexible reservations may permit cancellation before a stated deadline, while advance-purchase or non-refundable rates may be charged if changed or canceled.
Smoking Policy
The hotel is smoke-free, and smoking rooms are not available. Smoking inside a guest room or enclosed public space may result in an additional cleaning charge.
Pet Policy
Dogs and cats are accepted in designated rooms. Current information lists a limit of two pets per room, with an additional fee charged for the stay. Pet-friendly availability should be confirmed before arrival.
Pet Fee Policy
A pet fee of approximately $50 per stay has been listed. Because pet charges and restrictions can change, the exact amount should be confirmed within the selected reservation terms.
Service Animal Policy
Trained service animals are accepted in accordance with applicable requirements and are generally exempt from standard pet charges.
Child Policy
Children may stay when included within the selected room’s maximum occupancy. The correct number and ages of children should be entered during booking to ensure that the chosen room is suitable.
Crib Policy
Cribs are available subject to supply. The request should be submitted before arrival because availability is not guaranteed.